The Navien EQM 350

Navien Mate is your dream product to help you achieve deep, quality sleep.

Navien EQM 350

Bed Warming Mattress Topper

97 items left

Size
Shipping Information: We ship all orders in the continental US except for Hawaii and Alaska.

From Navien, one of the world's leading heating specialists, this bed warming topper offers precise, customized comfort, without the hazards of electric blankets. The small, quiet heating unit features customized comfort settings and multiple safety features. The soft, luxurious, cotton, heated mattress topper is durable and free of harsh chemicals and dyes.

The EQM 350 model features the Rawganic topper cover made from certified pure, 100% pure cotton.

Unique to this model is the Sleep Mode. This automated temperature control setting maintains the optimum temperature throughout your sleep cycle to provide you a deep restful sleep.

Specifications

Welcome to the nice, warm bed of your dreams

The Navien EQM 350

Ultra-Slim Mattress Cover

Newly designed mattress topper’s 1mm slim design will never interfere with the performance of your mattress. It is super-easy to fold and store when summer arrives.

Simple And Easy To Operate

Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.

Navien Meets FDA Standard

Navien Mate's mattress topper is safe to use as safe materials which passed Primary Skin Irritation Test and Cytotoxicity Assessment reviewed in accordance with the provisions of the FDA Good Laboratory Practic Regulations.


Frequently Asked Questions

DOES COMFORT-MATE EMIT AN ELECTROMAGNETIC FIELD (EMF) LIKE AN ELECTRIC BLANKET?

There is no EMF on Comfort-Mate mattress but the EMF from the heating unit is minimal compared to an electric blanket. You will be safe from EMF if you place the heating unit under the bed or no closer than 12-inches away from where it's operating.

HOW DO I REMOVE WATER WHILE NOT IN USE?
  1. Prepare a bucket to receive water.
  2. Open the inlet cover of the heating unit and turn the stopper counterclockwise to open.
  3. Hold the inlet cover and tilt the heating unit forward to remove the water inside.
  4. To remove the remaining water from the heating unit outlet / return connection port, press the protrusion at the center of the connector to drain the remaining water.
WHERE SHOULD THE HEATING UNIT BE LOCATED?

It is recommended that the height of the heating unit and mat are leveled for smooth water circulation in the early stages of use and installation. In case of using it afterwards, if the height of the bed is less than 1m(3ft), you can place the boiler lower than the mat.

CAN I USE A SLIM TYPE MAT ON THE FLOOR?

The slim type mats are very thin, less than 2mm in size, so you can feel the cushioning feeling of the mattress when you use it on the bed. When using the product on the floor, it is recommended to use a thick mat or blanket to prevent heat loss.

IS THE HEATING UNIT NOISY?

No. In the first three minutes of operation you might hear a little noise, but it will be very quiet afterward to ensure a peaceful night's sleep.

HOW CAN I CHANGE THE TEMPERATURE MODE TO FAHRENHEIT?

▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)

  1. Press the Timer and Sterilization button at the same time for three seconds with the heating unit powered off (however the heating unit must be plugged into an electrical source). Check the left display window, and the window should show St and the right display window should show 1. Next, press the + button on the right-hand side to change the number to 2 and press Timer button once again.
  2. Check the right display window. The display should show a country code. Afterwards press the + button to change the country code to US. Now your system is in Fahrenheit mode. If you ever want to change the setting back into Celsius you can. Select Celsius mode by pressing the - button to change the country code to CO.
  3. After you have finished your settings, press the Timer button once again to leave the temperature mode process.

▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)

Cushion model(EQH) is only available in Fahrenheit mode and does not support Celsius mode.

I WANT TO HEAT THE LEFT AND RIGHT SEPARATELY.

Comfort-Mate is a bed warming mattress topper that provides warmth for comfort. Dual temperature control is possible by individually adjusting the left and right temperature in 1°F increments.

The separate heating function is optimized for use at temperatures (shown below) recommended. The recommended water temperature for each mat type is 95°F (35°C) above the cushion mat and 91°F (33°C) above the slim mat.

If you set the temperature to be lower than the recommended water temperature, when using separate heating, the mat temperature may be affected by your body temperature (98°F/37°C).

▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)

  1. Press the power button to activate the dual heating mode and turn the dial to change the left / right temperature simultaneously.
  2. After touching the left (L) button and the voice guidance speaks "Left Heating", turn the dial to set the desired heating temperature and press the dial to complete the setting.
  3. Touch the R button on the right side and when the voice guidance speaks "Right side heating", turn the dial to set the desired heating temperature and press the dial to complete the setting.
  4. If L or R button is hold for 2 seconds, the heating in the selected side will end after voice guidance.

▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)

  1. Touch the - / + buttons on the left / right screen display window to set the left / right temperature of the mat.
  2. When setting the temperature higher than 99°F, touch + button once more after setting 99°F and 'UP' will be displayed on the screen. When the 'UP' display is blinking, touch + button again, and you can set high temperature setting.
  3. To turn off, touch the - button once more at 77°F and the display will show OFF and the heating will be terminated.
HOW CAN I DISTINGUISH THE LEFT/RIGHT SIDE OF MATTRESS TOPEER FOR DUAL TEMPERATURE CONTROL?

Comfort-Mate recommends place heating unit on your foot-side. The upper side is the side without hose and the lower side is the side connected to hose and heating unit. When you see the mattress topper from the lower side, you can see the left and right side.

▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Left and right sides are marked on the bracket with NAVIEN logo

Cushion Mat

▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
The label attached to hose indicates left and right side.

Slim Mat
HOW DO I USE STERILIZATION MODE?

By heating the heating unit and the water inside the mat at high temperature, it can sterilize bacteria and microorganisms, so you can rest assured without worrying about harmful bacteria. It is recommended to use sterilization mode once a month. Do not lie on the bed warmer pad during sterilization mode.

▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)

  1. Touch the MODE button on the control panel for 3 seconds and NO is displayed on the left of the status display window.
  2. Turn the dial to the right. When YES flashes, press the dial to complete the setting.
  3. Sterilization is performed for 25 minutes, and the remaining time is displayed in minutes / seconds in the status display window.

▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)

  1. Touch and hold 2 seconds the sterilization button on the control panel of the heating unit while operate the Comfort-Mate, the sterilization lamp will light, and sterilization mode will be activated.
  2. The sterilization mode is 30 minutes, and the power is automatically turned off after shutdown.
HOW LONG DOES IT TAKE TO WARM UP THE MAT?

The first time you install the unit, it will take 15-20 minutes.After that, it usually takes 5-10 minutes for the temperature to reach 99°F.


Heating Unit

SPECIALIST OF TEMPERATURE CONTROL

Navien Mate applies Navien’s smart and sensitive temperature control technology to provide consistent and even warmth throughout your sleep.


SIMPLE AND EASY INSTALLATION

Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.


State-of-the-art Safety Features

In designing a product, KD Navien researchers put the highest priority on “safety.”

CHILD LOCK MODE

This lock mode prevents children from operating the product for safety.

HIGH TEMPERATURE NOTIFICATION

Prevents low-temperature burn that can occur when used for a prolonged period at temperature over 100ºF(38ºC).

NO ELECTRIC WIRE

Because Navien Mate uses heated water instead of electricity to heat your bed, you can rest easy and without worries.

ETL CERTIFIED

Acquired the certification of ETL, Navien Mate will give peace to your mind.

Balancing sensor

Overheat protection sensor

Freeze protection

Automatic stop timer

Water leak notification

Self-check system

Connector guard

Double safety water inlet cover and cap

Temperature sensor

Fire protection system

Malfunction prevention system



Smart Features

Enjoy the smartest function in the most convenient way.

WATER LEVEL INDICATOR

A friendly voice explains status and setting information in detail.

TIMER

Timer feature lets you turn off Navien Mate automatically.

BACKUP HEATING

Ensure you stay nice and cozy all night long with the Navien Mate backup heating source.

STORAGE BAGS

Storage bags for Heating Unit & topper help you put away your heating unit and pad when not in use.

Navien EQM 350

Bed warming mattress topper

Starting From

$319

BUY NOW

Product Package Includes

Product Dimensions

Our Customers Say It Best

We look forward to the pleasure of adding in your perfect night sleep testimonial soon!


2-Year Limited Product Warranty

All Navien Mate’s products are covered by a 2-year limited product warranty.

See warranty